DSC PowerSeries NEO

DSC PowerSeries NEO

Olarm MAX Installation Guide

Olarm MAX Installation Guide

Last updated: October 10, 2024

Last updated: October 10, 2024

Supported Systems

• HS2016 • HS2032 • HS2064 • HS2128

⚠️

For Olarm PRO installation guides, visit our knowledge base.

📦 What's in the box

  • Olarm MAX

  • Internal Power Supply Lid

  • Super Capacitor With A JST Connecter *Model Dependent

  • 4x Wall Plugs & Screws

  • 2x Enclosure Locking Key

  • Reversible Peripheral Cable

🛠️ Installation tools required

  • Drill with a 5mm bit

  • Phillips-head screwdriver

  • Flat-head screwdriver

  • Wire stripper or side cutters

  • Cable for peripheral wiring (4 Core or 6 Core Comms Cable, 2 core Twin Flex or Ripcord)

🔜

DLS software via Remote Connect is coming soon!

Requirements

  • This installation requires the Olarm DSC PowerSeries Neo Adapter Board

  • The Olarm MAX requires firmware version 1.6 or later

Programme the DSC NEO Alarm System

  1. Access Installer Menu

    • Enter the installer menu by entering the installer code (default: *8 5555).

  2. Set Communication Path

    • Enter “300” to configure the panel communication path

    • Set Receiver 1 to "Alt Com Auto" press * to set, then press > to Receiver 2

    • Set Receiver 2 to "Alt Com Rec 1" press * to set

    • Press # to return to the main installer menu

  3. Set System Account Codes

    • Enter location “310” to access System Account Codes

    • Press * to edit and ensure that an account code has been set, then press # to return to the previous menu

    • Navigate to Partition 1's account code

    • Press * to edit and and ensure that a account code has been set, then press # and navigate to the previous menu

    • NB: An account code is required for every enabled partition

    • Press # to return to the main installer menu

  4. Set Communication Format

    • Enter location “350” to configure the communication format

    • Set Receiver 1 Format to "Contact ID" press * to set, then press > to Receiver 2 format

    • Set Receiver 2 format to "Contact ID" press * to set

    • Press # to return to the main installer menu

  5. Configure Communication Options

    • Enter location “380” for Com Opt 1

    • Ensure communications are enabled; press * to toggle (set to “Y”)

    • Enter location “382” for Communication Option 3

    • Navigate to "Alternate Comm" and ensure it is enabled; press * to toggle (set to “Y”)

    • Enter location “383” for Communication Option 4

    • Navigate to "FTC Comms" and ensure it is enabled; press * to toggle (set to “Y”)

Monitoring & Reporting Checks

  1. Check relevant Zone Events have been enabled

    • Enter location “307” to ensure all relevant zone events have been enabled
      (Note: These should be enabled by default, but please verify)

    • If any relevant zone event is disabled, press * to toggle and enable it (set to Y)

    • Press # to return to the previous menu

  2. Check relevant Event Reporting

    • Enter location “308” to ensure all events in Event Reporting are enabled

    • If any relevant event is disabled, press * to toggle and enable it (set to Y)

    • Press # to return to the previous menu.

  3. Check Alarm, Tamper & Open/Closing signals are enabled on Receiver 1 for all partitions

    • Enter location “311-318” to configure “Partition Call Direction

      • Only configure the Partitions that are enabled on the panel

      • ie. Partition 1-3 enabled (configure locations 311-313)

    • Alarm/Restore press * and ensure Receiver 1 is enabled (set to Y)

    • Tamper/Restore press * and ensure Receiver 1 is enabled (set to Y)

    • Opening/Closing press * and ensure Receiver 1 is enabled (set to Y)

  4. Check Communication Variables

    • Enter location “377” for Communication Variables

    • Navigate to "Comms Delay" and press * to edit and set the delay to “000”

    • Toggle through the menu to ensure delays are as per monitoring requirements

    • Press # to return to the previous menu



Connecting the Olarm MAX

Before connecting the Olarm MAX, ensure that you power down your alarm system.

Cut and strip the 5-pin side of the reversible peripheral cable, and wire it into the terminals found on the back of the Olarm MAX.

Connect the 4-pin connector to the Olarm Adapter board and plug that into PC Link 2.

See the diagrams below for visual reference:

Note: Connect the Olarm Adapter Board to PC Link 2 only


LED States of the Olarm MAX

Power up your Alarm System and Olarm MAX while making reference to the table below for an understanding of the device’s LED states:



Connecting the Olarm MAX to the Olarm APP

There are two methods to add the device to the app. Follow the steps below:

Method 1: QR Code

In the Olarm APP, tap on “Add Device”

Select “Scan QR Code”

You will find the unique QR code on the back of the device beneath the internal power supply compartment. Scan the QR code and follow the prompts.

Method 2: Manually add device

In the Olarm APP, tap on “Add Device”

Select “Enter Serial”

You will find the unique serial number on the back of the device beneath the internal power supply compartment. Enter the serial number in the Olarm APP.

Enter the “V.Code” also found on the back of the device below the serial number and follow the prompts.


Enter the Master code in the Olarm APP

All DSC Neo Panels require the Master Code in the app for full app functionality, you will be prompted to enter the Master Code.



Connect your device to WiFi

There are two methods to get the Olarm MAX connected to your WiFi network, follow the steps below:

Method 1: In-App Prompt


Method 2: WPS Mode

Press the “FN” button found on the back of the Olarm MAX near the screw terminals

  • This will put the device in WPS Mode for around 3 minutes

  • On the WiFi router of the network you are wanting to connect to, press the WPS button

    • The Olarm MAX will automatically pair with the WiFi network

Note: The Olarm MAX only supports 2.4GHz Wi-Fi

Requirements

  • This installation requires the Olarm DSC PowerSeries Neo Adapter Board

  • The Olarm MAX requires firmware version 1.6 or later

Programme the DSC NEO Alarm System

  1. Access Installer Menu

    • Enter the installer menu by entering the installer code (default: *8 5555).

  2. Set Communication Path

    • Enter “300” to configure the panel communication path

    • Set Receiver 1 to "Alt Com Auto" press * to set, then press > to Receiver 2

    • Set Receiver 2 to "Alt Com Rec 1" press * to set

    • Press # to return to the main installer menu

  3. Set System Account Codes

    • Enter location “310” to access System Account Codes

    • Press * to edit and ensure that an account code has been set, then press # to return to the previous menu

    • Navigate to Partition 1's account code

    • Press * to edit and and ensure that a account code has been set, then press # and navigate to the previous menu

    • NB: An account code is required for every enabled partition

    • Press # to return to the main installer menu

  4. Set Communication Format

    • Enter location “350” to configure the communication format

    • Set Receiver 1 Format to "Contact ID" press * to set, then press > to Receiver 2 format

    • Set Receiver 2 format to "Contact ID" press * to set

    • Press # to return to the main installer menu

  5. Configure Communication Options

    • Enter location “380” for Com Opt 1

    • Ensure communications are enabled; press * to toggle (set to “Y”)

    • Enter location “382” for Communication Option 3

    • Navigate to "Alternate Comm" and ensure it is enabled; press * to toggle (set to “Y”)

    • Enter location “383” for Communication Option 4

    • Navigate to "FTC Comms" and ensure it is enabled; press * to toggle (set to “Y”)

Monitoring & Reporting Checks

  1. Check relevant Zone Events have been enabled

    • Enter location “307” to ensure all relevant zone events have been enabled
      (Note: These should be enabled by default, but please verify)

    • If any relevant zone event is disabled, press * to toggle and enable it (set to Y)

    • Press # to return to the previous menu

  2. Check relevant Event Reporting

    • Enter location “308” to ensure all events in Event Reporting are enabled

    • If any relevant event is disabled, press * to toggle and enable it (set to Y)

    • Press # to return to the previous menu.

  3. Check Alarm, Tamper & Open/Closing signals are enabled on Receiver 1 for all partitions

    • Enter location “311-318” to configure “Partition Call Direction

      • Only configure the Partitions that are enabled on the panel

      • ie. Partition 1-3 enabled (configure locations 311-313)

    • Alarm/Restore press * and ensure Receiver 1 is enabled (set to Y)

    • Tamper/Restore press * and ensure Receiver 1 is enabled (set to Y)

    • Opening/Closing press * and ensure Receiver 1 is enabled (set to Y)

  4. Check Communication Variables

    • Enter location “377” for Communication Variables

    • Navigate to "Comms Delay" and press * to edit and set the delay to “000”

    • Toggle through the menu to ensure delays are as per monitoring requirements

    • Press # to return to the previous menu



Connecting the Olarm MAX

Before connecting the Olarm MAX, ensure that you power down your alarm system.

Cut and strip the 5-pin side of the reversible peripheral cable, and wire it into the terminals found on the back of the Olarm MAX.

Connect the 4-pin connector to the Olarm Adapter board and plug that into PC Link 2.

See the diagrams below for visual reference:

Note: Connect the Olarm Adapter Board to PC Link 2 only


LED States of the Olarm MAX

Power up your Alarm System and Olarm MAX while making reference to the table below for an understanding of the device’s LED states:



Connecting the Olarm MAX to the Olarm APP

There are two methods to add the device to the app. Follow the steps below:

Method 1: QR Code

In the Olarm APP, tap on “Add Device”

Select “Scan QR Code”

You will find the unique QR code on the back of the device beneath the internal power supply compartment. Scan the QR code and follow the prompts.

Method 2: Manually add device

In the Olarm APP, tap on “Add Device”

Select “Enter Serial”

You will find the unique serial number on the back of the device beneath the internal power supply compartment. Enter the serial number in the Olarm APP.

Enter the “V.Code” also found on the back of the device below the serial number and follow the prompts.


Enter the Master code in the Olarm APP

All DSC Neo Panels require the Master Code in the app for full app functionality, you will be prompted to enter the Master Code.



Connect your device to WiFi

There are two methods to get the Olarm MAX connected to your WiFi network, follow the steps below:

Method 1: In-App Prompt


Method 2: WPS Mode

Press the “FN” button found on the back of the Olarm MAX near the screw terminals

  • This will put the device in WPS Mode for around 3 minutes

  • On the WiFi router of the network you are wanting to connect to, press the WPS button

    • The Olarm MAX will automatically pair with the WiFi network

Note: The Olarm MAX only supports 2.4GHz Wi-Fi

Requirements

  • This installation requires the Olarm DSC PowerSeries Neo Adapter Board

  • The Olarm MAX requires firmware version 1.6 or later

Programme the DSC NEO Alarm System

  1. Access Installer Menu

    • Enter the installer menu by entering the installer code (default: *8 5555).

  2. Set Communication Path

    • Enter “300” to configure the panel communication path

    • Set Receiver 1 to "Alt Com Auto" press * to set, then press > to Receiver 2

    • Set Receiver 2 to "Alt Com Rec 1" press * to set

    • Press # to return to the main installer menu

  3. Set System Account Codes

    • Enter location “310” to access System Account Codes

    • Press * to edit and ensure that an account code has been set, then press # to return to the previous menu

    • Navigate to Partition 1's account code

    • Press * to edit and and ensure that a account code has been set, then press # and navigate to the previous menu

    • NB: An account code is required for every enabled partition

    • Press # to return to the main installer menu

  4. Set Communication Format

    • Enter location “350” to configure the communication format

    • Set Receiver 1 Format to "Contact ID" press * to set, then press > to Receiver 2 format

    • Set Receiver 2 format to "Contact ID" press * to set

    • Press # to return to the main installer menu

  5. Configure Communication Options

    • Enter location “380” for Com Opt 1

    • Ensure communications are enabled; press * to toggle (set to “Y”)

    • Enter location “382” for Communication Option 3

    • Navigate to "Alternate Comm" and ensure it is enabled; press * to toggle (set to “Y”)

    • Enter location “383” for Communication Option 4

    • Navigate to "FTC Comms" and ensure it is enabled; press * to toggle (set to “Y”)

Monitoring & Reporting Checks

  1. Check relevant Zone Events have been enabled

    • Enter location “307” to ensure all relevant zone events have been enabled
      (Note: These should be enabled by default, but please verify)

    • If any relevant zone event is disabled, press * to toggle and enable it (set to Y)

    • Press # to return to the previous menu

  2. Check relevant Event Reporting

    • Enter location “308” to ensure all events in Event Reporting are enabled

    • If any relevant event is disabled, press * to toggle and enable it (set to Y)

    • Press # to return to the previous menu.

  3. Check Alarm, Tamper & Open/Closing signals are enabled on Receiver 1 for all partitions

    • Enter location “311-318” to configure “Partition Call Direction

      • Only configure the Partitions that are enabled on the panel

      • ie. Partition 1-3 enabled (configure locations 311-313)

    • Alarm/Restore press * and ensure Receiver 1 is enabled (set to Y)

    • Tamper/Restore press * and ensure Receiver 1 is enabled (set to Y)

    • Opening/Closing press * and ensure Receiver 1 is enabled (set to Y)

  4. Check Communication Variables

    • Enter location “377” for Communication Variables

    • Navigate to "Comms Delay" and press * to edit and set the delay to “000”

    • Toggle through the menu to ensure delays are as per monitoring requirements

    • Press # to return to the previous menu



Connecting the Olarm MAX

Before connecting the Olarm MAX, ensure that you power down your alarm system.

Cut and strip the 5-pin side of the reversible peripheral cable, and wire it into the terminals found on the back of the Olarm MAX.

Connect the 4-pin connector to the Olarm Adapter board and plug that into PC Link 2.

See the diagrams below for visual reference:

Note: Connect the Olarm Adapter Board to PC Link 2 only


LED States of the Olarm MAX

Power up your Alarm System and Olarm MAX while making reference to the table below for an understanding of the device’s LED states:



Connecting the Olarm MAX to the Olarm APP

There are two methods to add the device to the app. Follow the steps below:

Method 1: QR Code

In the Olarm APP, tap on “Add Device”

Select “Scan QR Code”

You will find the unique QR code on the back of the device beneath the internal power supply compartment. Scan the QR code and follow the prompts.

Method 2: Manually add device

In the Olarm APP, tap on “Add Device”

Select “Enter Serial”

You will find the unique serial number on the back of the device beneath the internal power supply compartment. Enter the serial number in the Olarm APP.

Enter the “V.Code” also found on the back of the device below the serial number and follow the prompts.


Enter the Master code in the Olarm APP

All DSC Neo Panels require the Master Code in the app for full app functionality, you will be prompted to enter the Master Code.



Connect your device to WiFi

There are two methods to get the Olarm MAX connected to your WiFi network, follow the steps below:

Method 1: In-App Prompt


Method 2: WPS Mode

Press the “FN” button found on the back of the Olarm MAX near the screw terminals

  • This will put the device in WPS Mode for around 3 minutes

  • On the WiFi router of the network you are wanting to connect to, press the WPS button

    • The Olarm MAX will automatically pair with the WiFi network

Note: The Olarm MAX only supports 2.4GHz Wi-Fi

Troubleshooting LED States

Mount the Olarm MAX

Follow the diagrams below to mount the Olarm MAX.

Using the screws and wall plugs provided, mount the backplate to the flat surface as shown in the diagram below.

Mounting the backplate to the surface

Place the Olarm MAX flat against the mounted backplate and slide the enclosure down to click into place

Mounting the device to the backplate

Using the locking key, apply force to insert the mechanism into the key hole until flat against the enclosure, which is indicated by two clicks.

Locking the Olarm MAX shut

Final Installation Checklist

Olarm APP

  • Utilise the Olarm MAX status tab in the app to check your installation

  • Has the Olarm MAX been added to the user’s app?

  • Is the device connected to the available onsite Wi-Fi?

  • Are the in-app functions working?

    • On & Off

    • Set voltage

    • App notifications

Signal Delivery

  • Has the Alarm Receiving Centre monitoring the Olarm MAX received signals from the device on their relevant monitoring software?

Installation Position

  • Is the location of installation adequate for a communication device that relies on connectivity?

  • Are there any peripherals surrounding the device that would interfere with its ability to transmit signals?

  • Does the distance between Energizer and Olarm MAX exceed 3 metres?

Olarm MAX

  • Has the required Master/User/Reset Code been entered in the Olarm APP?

  • Has the external antenna been enabled should there be one installed?

  • Has the super capacitor been plugged into JST connector?

  • Has the tamper trigger been tested by unmounting the device?

  • Should the device be 0G capable, has the the 0G connectivity been tested?

Note:

  • Do not mount the Olarm MAX inside or against the alarm system enclosure, as this will hinder its connectivity capabilities.

  • Do not mount the Olarm MAX near any other communication equipment, as they will inter with each others abilities to transmit signals.

  • Utilise a non-metal enclosure should you mount the Olarm MAX outdoors.

  • The maximum distance between Olarm MAX and Alarm System is 3 metres.

Final Installation Checklist

Olarm APP

  • Utilise the Olarm MAX status tab in the app to check your installation

  • Has the Olarm MAX been added to the user’s app?

  • Is the device connected to the available onsite Wi-Fi?

  • Are the in-app functions working?

    • Arm & Disarm

    • Panic feature

    • App notifications

Signal Delivery

  • Has the Alarm Receiving Centre monitoring the Olarm MAX received signals from the device on their relevant monitoring software?

Installation Position

  • Is the location of installation adequate for a communication device that relies on connectivity?

  • Are there any peripherals surrounding the device that would interfere with its ability to transmit signals?

  • Does the distance between Alarm System and Olarm MAX exceed 3 metres?

Olarm MAX

  • Has the required Master/UDL Code been entered in the Olarm APP?

  • Has the external antenna been enabled should there be one installed?

  • Has the super capacitor been plugged into JST connector?

  • Has the tamper trigger been tested by unmounting the device?

  • Should the device be 0G capable, has the the 0G connectivity been tested?

  • Should the installation require it, has the ATS Fault monitoring been wired, programmed and configured in the APP?

  • Has the Olarm MAX been added to the user’s app?

  • Is the device connected to the available onsite Wi-Fi?

  • Are the in-app functions working?

    • On & Off

    • Set voltage

    • App notifications

Signal Delivery

  • Has the Alarm Receiving Centre monitoring the Olarm MAX received signals from the device on their relevant monitoring software?

Installation Position

  • Is the location of installation adequate for a communication device that relies on connectivity?

  • Are there any peripherals surrounding the device that would interfere with its ability to transmit signals?

  • Does the distance between Energizer and Olarm MAX exceed 3 metres?

Olarm MAX

  • Has the required Master/User/Reset Code been entered in the Olarm APP?

  • Has the external antenna been enabled should there be one installed?

  • Has the super capacitor been plugged into JST connector?

  • Has the tamper trigger been tested by unmounting the device?

  • Should the device be 0G capable, has the the 0G connectivity been tested?

Need help? Contact our support team

Need help? Contact our support team