DSC NEO

DSC NEO

Olarm MAX Installation Guide

Olarm MAX Installation Guide

Last updated: 05 September 2024

Last updated: July 26, 2023

Supported Systems

• HS2016

• HS2032

• HS2064

• HS2128

📚

Learn how to install the Olarm MAX on our online academy

📦 What's in the box

  • Olarm MAX

  • Internal Power Supply Lid

  • Super Capacitor With A JST Connecter *Model Dependent

  • 4x Wall Plugs & Screws

  • 2x Enclosure Locking Key

  • Reversible Peripheral Cable

🛠️ Installation tools required

  • Drill with a 5mm bit

  • Phillips-head screwdriver

  • Flat-head screwdriver

  • Wire stripper or side cutters

  • Cable for peripheral wiring (4 Core or 6 Core Comms Cable, 2 core Twin Flex or Ripcord)

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Note: An Olarm adapter board is required for the installation.

Program the DSC NEO Alarm System

  1. Access Installer Menu

    • Enter the installer menu by entering the installer code (default: *8 5555).

  2. Set Communication Path

    • Enter “300” to configure the panel communication path

    • Set Receiver 1 to "Alt Com Auto" then press # to return to the previous menu

    • Set Receiver 2 to "Alt Com Rec 1" then press # to return to the main installer menu

  3. Set System Account Codes

    • Enter location “310” to access System Account Codes

    • Press * to enter and set the relevant code then press # to return to the previous menu

    • Navigate to Partition 1's account code

    • Press * to edit and enter the relevant code, then press # and navigate to the previous menu

    • If required, navigate to and set Partition 2’s Account code and then press # to return to the main installer menu

  4. Set Communication Format

    • Enter location “350” to configure the communication format

    • Set Receiver 1 Format to "SIA Auto" and press # to return to the previous menu

    • Set Receiver 2 format to "SIA Auto" and press # to return to the previous menu

  5. Configure Communication Options

    • Enter location “380” for Com Opt 1

    • Ensure communications are enabled; press * to toggle (set to “Y”)

    • Navigate to "Parallel Comms" and ensure it is disabled by pressing * to toggle (set to “N”)

    • Navigate to "Alternate Dial" and ensure it is disabled by pressing * to toggle (set to “N”)

    • Press # to return to the previous menu

    • Enter location “382” for Communication Option 3

    • Navigate to "Alternate Comm" and ensure it is enabled; press * to toggle (set to “Y”)

    • Enter location “383” for Communication Option 4

    • Navigate to "FTC Comms" and ensure it is enabled; press * to toggle (set to “Y”)


Monitoring & Reporting Checks

  1. Check relevant Zone Events have been enabled

    • Enter location “307” to ensure all relevant zone events have been enabled
      (Note: These should be enabled by default, but please verify)

    • If any relevant zone event is disabled, press * to toggle and enable it (set to Y)

    • Press # to return to the previous menu

  2. Check relevant Event Reporting

    • Enter location “308” to ensure all events in Event Reporting are enabled

    • If any relevant event is disabled, press * to toggle and enable it (set to Y)

    • Press # to return to the previous menu.

  3. Check Communication Variables

    • Enter location “377” for Communication Variables

    • Navigate to "Comms Delay" and press * to edit and set the delay to “000”

    • Toggle through the menu to ensure delays are as per monitoring requirements

    • Press # to return to the previous menu

Connecting the Olarm MAX

Before connecting the Olarm MAX, ensure that you power down your alarm system.

Cut and strip the 5-pin side of the reversible peripheral cable, and wire it into the terminals found on the back of the Olarm MAX.

Connect the 4-pin connector to the Olarm Adapter board and plug that into PC Link 2.

See the diagrams below for visual reference:

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Note: Connect the Olarm Adapter Board to PC Link 2 only

LED States of your device

Power up your Alarm System and Olarm MAX while making reference to the table below for an understanding of the device’s LED states:

Connecting the Olarm MAX to the Olarm APP

There are two methods to add the device to the app. Follow the steps below:

Method 1: QR Code

In the Olarm APP, tap on “Add Device”

Select “Scan QR Code”

You will find the unique QR code on the back of the device beneath the internal power supply compartment. Scan the QR code and follow the prompts.

Method 2: Manually add device

In the Olarm APP, tap on “Add Device”

Select “Enter Serial”

You will find the unique serial number on the back of the device beneath the internal power supply compartment. Enter the serial number in the Olarm APP.

Enter the “V.Code” also found on the back of the device below the serial number and follow the prompts.

Enter the Master code in the Olarm APP

All DSC Neo Panels require the Master Code in the app for full app functionality, you will be prompted to enter the Master Code.

Connect your device to WiFi

There are two methods to get the Olarm MAX connected to your WiFi network, follow the steps below:

Method 1: In-App Prompt

Method 2: WPS Mode

Press the “FN” button found on the back of the Olarm MAX near the screw terminals

  • This will put the device in WPS Mode for around 3 minutes

  • On the WiFi router of the network you are wanting to connect to, press the WPS button

    • The Olarm MAX will automatically pair with the WiFi network

Note: The Olarm MAX only supports 2.4GHz Wi-Fi

Troubleshooting LED States

Mount the Olarm MAX

Follow the diagrams below to mount the Olarm MAX.

Using the screws and wall plugs provided, mount the backplate to the flat surface as shown in the diagram below.

Mounting the backplate to the surface

Place the Olarm MAX flat against the mounted backplate and slide the enclosure down to click into place

Mounting the device to the backplate

Using the locking key, apply force to insert the mechanism into the key hole until flat against the enclosure, which is indicated by two clicks.

Locking the Olarm MAX shut

Note:

  • Do not mount the Olarm MAX inside or against the energizer enclosure, as this will hinder its connectivity capabilities.

  • Do not mount the Olarm MAX near any other communication equipment, as they will inter with each others abilities to transmit signals.

  • Utilise a non-metal enclosure should you mount the Olarm MAX outdoors.

  • The maximum distance between Olarm MAX and Energizer is 3 metres.

Final Installation Checklist

Olarm APP

  • Utilise the Olarm MAX status tab in the app to check your installation

  • Has the Olarm MAX been added to the user’s app?

  • Is the device connected to the available onsite Wi-Fi?

  • Are the in-app functions working?

    • On & Off

    • Set voltage

    • App notifications

Signal Delivery

  • Has the Alarm Receiving Centre monitoring the Olarm MAX received signals from the device on their relevant monitoring software?

Installation Position

  • Is the location of installation adequate for a communication device that relies on connectivity?

  • Are there any peripherals surrounding the device that would interfere with its ability to transmit signals?

  • Does the distance between Energizer and Olarm MAX exceed 3 metres?

Olarm MAX

  • Has the required Master/User/Reset Code been entered in the Olarm APP?

  • Has the external antenna been enabled should there be one installed?

  • Has the super capacitor been plugged into JST connector?

  • Has the tamper trigger been tested by unmounting the device?

  • Should the device be 0G capable, has the the 0G connectivity been tested?

Troubleshooting DSC PowerSeries Neo MAX installation

Should you wish to use Remote Connect and you DLS UDL software, you will need to follow the below programming which enables DLS and gives you the details needed for the panel.

  1. Configure DLS/SA Toggles

    • Enter location 401 for DSL/SA Toggles.

    • Navigate to "User Enables DLS" and ensure it is disabled; press * to toggle if necessary (set to “N”).

    • Navigate to "Altcom DLS Enable" and ensure it is enabled; press * to toggle if necessary (set to “Y”).

    • Press # to return to the installer menu.

  2. Access DLS Access Code

    • Enter location 403 for DLS Access Code.

    • Here, you can find the panel's DLS access code for remote programming.

    • Press # to return to the installer menu.

  3. Access DLS/SA Panel ID

    • Enter location 404 for DLS/SA Panel ID.

    • Press * to view the panel ID.

    • Press # to return to the installer menu.

Need help? Contact our support team