Supported Systems
• HS2016
• HS2032
• HS2064
• HS2128
📚
Learn how to install the Olarm MAX on our online academy
📦 What's in the box
Olarm MAX
Internal Power Supply Lid
Super Capacitor With A JST Connecter *Model Dependent
4x Wall Plugs & Screws
2x Enclosure Locking Key
Reversible Peripheral Cable
🛠️ Installation tools required
Drill with a 5mm bit
Phillips-head screwdriver
Flat-head screwdriver
Wire stripper or side cutters
Cable for peripheral wiring (4 Core or 6 Core Comms Cable, 2 core Twin Flex or Ripcord)
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Note: An Olarm adapter board is required for the installation.
Program the DSC NEO Alarm System
Access Installer Menu
Enter the installer menu by entering the installer code (default: *8 5555).
Set Communication Path
Enter “300” to configure the panel communication path
Set Receiver 1 to "Alt Com Auto" then press
#to return to the previous menuSet Receiver 2 to "Alt Com Rec 1" then press
#to return to the main installer menu
Set System Account Codes
Enter location “310” to access System Account Codes
Press
*to enter and set the relevant code then press#to return to the previous menuNavigate to Partition 1's account code
Press
*to edit and enter the relevant code, then press#and navigate to the previous menuIf required, navigate to and set Partition 2’s Account code and then press
#to return to the main installer menu
Set Communication Format
Enter location “350” to configure the communication format
Set Receiver 1 Format to "SIA Auto" and press
#to return to the previous menuSet Receiver 2 format to "SIA Auto" and press
#to return to the previous menu
Configure Communication Options
Enter location “380” for Com Opt 1
Ensure communications are enabled; press
*to toggle (set to “Y”)Navigate to "Parallel Comms" and ensure it is disabled by pressing
*to toggle (set to “N”)Navigate to "Alternate Dial" and ensure it is disabled by pressing
*to toggle (set to “N”)Press
#to return to the previous menuEnter location “382” for Communication Option 3
Navigate to "Alternate Comm" and ensure it is enabled; press
*to toggle (set to “Y”)Enter location “383” for Communication Option 4
Navigate to "FTC Comms" and ensure it is enabled; press
*to toggle (set to “Y”)
Monitoring & Reporting Checks
Check relevant Zone Events have been enabled
Enter location “307” to ensure all relevant zone events have been enabled
(Note: These should be enabled by default, but please verify)If any relevant zone event is disabled, press
*to toggle and enable it (set to Y)Press
#to return to the previous menu
Check relevant Event Reporting
Enter location “308” to ensure all events in Event Reporting are enabled
If any relevant event is disabled, press
*to toggle and enable it (set to Y)Press
#to return to the previous menu.
Check Communication Variables
Enter location “377” for Communication Variables
Navigate to "Comms Delay" and press
*to edit and set the delay to “000”Toggle through the menu to ensure delays are as per monitoring requirements
Press
#to return to the previous menu
Connecting the Olarm MAX
Before connecting the Olarm MAX, ensure that you power down your alarm system.
Cut and strip the 5-pin side of the reversible peripheral cable, and wire it into the terminals found on the back of the Olarm MAX.
Connect the 4-pin connector to the Olarm Adapter board and plug that into PC Link 2.
See the diagrams below for visual reference:
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Note: Connect the Olarm Adapter Board to PC Link 2 only
LED States of your device
Power up your Alarm System and Olarm MAX while making reference to the table below for an understanding of the device’s LED states:
Connecting the Olarm MAX to the Olarm APP
There are two methods to add the device to the app. Follow the steps below:
Method 1: QR Code
In the Olarm APP, tap on “Add Device”
Select “Scan QR Code”
You will find the unique QR code on the back of the device beneath the internal power supply compartment. Scan the QR code and follow the prompts.
Method 2: Manually add device
In the Olarm APP, tap on “Add Device”
Select “Enter Serial”
You will find the unique serial number on the back of the device beneath the internal power supply compartment. Enter the serial number in the Olarm APP.
Enter the “V.Code” also found on the back of the device below the serial number and follow the prompts.
Enter the Master code in the Olarm APP
All DSC Neo Panels require the Master Code in the app for full app functionality, you will be prompted to enter the Master Code.
Connect your device to WiFi
There are two methods to get the Olarm MAX connected to your WiFi network, follow the steps below:
Method 1: In-App Prompt
Method 2: WPS Mode
Press the “FN” button found on the back of the Olarm MAX near the screw terminals
This will put the device in WPS Mode for around 3 minutes
On the WiFi router of the network you are wanting to connect to, press the WPS button
The Olarm MAX will automatically pair with the WiFi network
Note: The Olarm MAX only supports 2.4GHz Wi-Fi
Troubleshooting LED States
Mount the Olarm MAX
Follow the diagrams below to mount the Olarm MAX.
Using the screws and wall plugs provided, mount the backplate to the flat surface as shown in the diagram below.
Mounting the backplate to the surface
Place the Olarm MAX flat against the mounted backplate and slide the enclosure down to click into place
Mounting the device to the backplate
Using the locking key, apply force to insert the mechanism into the key hole until flat against the enclosure, which is indicated by two clicks.
Locking the Olarm MAX shut
Note:
Do not mount the Olarm MAX inside or against the energizer enclosure, as this will hinder its connectivity capabilities.
Do not mount the Olarm MAX near any other communication equipment, as they will inter with each others abilities to transmit signals.
Utilise a non-metal enclosure should you mount the Olarm MAX outdoors.
The maximum distance between Olarm MAX and Energizer is 3 metres.
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Final Installation Checklist
Olarm APP
Utilise the Olarm MAX status tab in the app to check your installation
Has the Olarm MAX been added to the user’s app?
Is the device connected to the available onsite Wi-Fi?
Are the in-app functions working?
On & Off
Set voltage
App notifications
Signal Delivery
Has the Alarm Receiving Centre monitoring the Olarm MAX received signals from the device on their relevant monitoring software?
Installation Position
Is the location of installation adequate for a communication device that relies on connectivity?
Are there any peripherals surrounding the device that would interfere with its ability to transmit signals?
Does the distance between Energizer and Olarm MAX exceed 3 metres?
Olarm MAX
Has the required Master/User/Reset Code been entered in the Olarm APP?
Has the external antenna been enabled should there be one installed?
Has the super capacitor been plugged into JST connector?
Has the tamper trigger been tested by unmounting the device?
Should the device be 0G capable, has the the 0G connectivity been tested?
Troubleshooting DSC PowerSeries Neo MAX installation
Should you wish to use Remote Connect and you DLS UDL software, you will need to follow the below programming which enables DLS and gives you the details needed for the panel.
Configure DLS/SA Toggles
Enter location
401for DSL/SA Toggles.Navigate to "User Enables DLS" and ensure it is disabled; press
*to toggle if necessary (set to “N”).Navigate to "Altcom DLS Enable" and ensure it is enabled; press
*to toggle if necessary (set to “Y”).Press
#to return to the installer menu.
Access DLS Access Code
Enter location
403for DLS Access Code.Here, you can find the panel's DLS access code for remote programming.
Press
#to return to the installer menu.
Access DLS/SA Panel ID
Enter location
404for DLS/SA Panel ID.Press
*to view the panel ID.Press
#to return to the installer menu.
Need help? Contact our support team